Privacy Policy
Last updated: March 31, 2026
Introduction
Dr. Squeegee House Washing ("we," "us," or "our") provides professional exterior cleaning services, including house washing, pressure washing, driveway cleaning, surface cleaning, and related services in the Charlotte, NC area. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including through our website (drsqueegeeclt.com) and text message (SMS) communications.
Information We Collect
We may collect the following personal information:
- Contact Information: Name, phone number, email address
- Service Details: Type of service requested, property address, property type, project timeline
- Communication Records: Records of text messages, phone calls, and other communications between you and our team
- Device & Usage Data: Browser type, IP address, and website interaction data collected via cookies and analytics tools
How We Collect Your Information
We collect information through:
- Our Website: When you fill out a quote request form on drsqueegeeclt.com
- Facebook Lead Forms: When you submit a lead form through our Facebook ads
- Phone & SMS: When you call us, text us, or respond to our text messages
- In-Person Inquiries: When you contact us directly to request a service estimate
How We Use Your Information
We use your information to:
- Provide you with service estimates and quotes
- Schedule and confirm appointments
- Send you text messages (SMS) related to your service inquiry, appointment scheduling, and follow-ups
- Make phone calls to discuss your project
- Improve our services and customer experience
- Comply with legal obligations
Text Messaging (SMS) Policy
By providing your phone number through our website or Facebook lead forms, you consent to receive text messages from Dr. Squeegee House Washing. Messages may include:
- Service quotes and estimates
- Appointment confirmations and reminders
- Job status updates
- Follow-up messages regarding your service
- Responses to your questions
Message frequency varies based on your service interactions. Message and data rates may apply. You can opt out at any time by replying STOP to any text message. Reply HELP for assistance, or contact us at (980) 242-8048 or anthony@drsqueegeeclt.com.
Consent to receive text messages is not a condition of purchasing any goods or services from Dr. Squeegee House Washing.
We do not send unsolicited marketing text messages. All SMS communications are directly related to a service inquiry, quote, or appointment that you initiated.
Sharing Your Information
We may share your information with:
- Service Providers: Third-party tools we use to facilitate communications (e.g., SMS delivery platforms, payment processors)
- Legal Requirements: When required by law, regulation, or legal process
We do not sell, rent, or share your personal information with third parties or affiliates for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary for aggregators and providers of the text messaging services used to deliver messages to you.
Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of text message communications at any time by replying STOP
- Opt out of email communications by contacting us directly
- Request information about what data we have collected about you
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by updating the "Last updated" date at the top of this policy.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or need assistance with text message communications, contact us at:
- Phone: (980) 242-8048
- Email: anthony@drsqueegeeclt.com
- Website: drsqueegeeclt.com
- Address: 8623 Longnor St, Charlotte, NC 28214